Introduction 

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. We manage personal information in accordance with the Privacy Act 1988 (Cth) (“Privacy Act”) and the Australian Privacy Principles (APPs). For more information about the Privacy Act and the APPs, visit www.oaic.gov.au.  

 

Collection of Personal Information 

In order to provide services to our clients and candidates, it may be necessary to collect personal information. It is important for us to ensure you are confident that any personal information you provide to us is treated in the appropriate manner and with the appropriate degree of privacy. “Personal information” is any information about you that identifies you or by which your identity may be reasonably determined. Personal information that we collect and hold is information that is reasonably necessary for the proper performance of our functions and activities. We provide expertise in all areas of talent acquisition and the services we provide to you will dictate the types of personal information that may be necessary for us to collect and is likely to differ depending on whether you are, for example, a Client, a Work Seeker, or a Third Party or other entity. For Clients, the type of information that we typically collect and hold about Clients is information that is necessary to help us manage the presentation and delivery of our services and includes name, contact, details, job descriptions, job titles, organisational charts, names of team members and related parties. For Work Seekers, the type of information that we typically collect and hold about Work Seekers is information that is necessary to assess amenability to work offers and work availability; suitability for placements; or to manage the performance in work obtained through us and includes name, contact, details, skills, qualifications, education, employment history, and references. Some information we collect may be sensitive information about you which is relevant to your employability or employment history. This may include health records or information, reasons for previous terminations of employment, and criminal history information. For Third Parties and other entities, the type of information that we typically collect and hold is information that is necessary to help us undertake and deliver our services, including contact details, job titles etc. 

By accessing our website or using our services, you consent to us managing your personal information in accordance with this policy and as otherwise permitted by law. In the event that you provide us with personal information relating to a third party, you warrant that you have obtained the requisite consents from that third party in order to disclose their personal information to us and to allow us to manage their personal information in accordance with this policy or as otherwise permitted by law. 

 

Use of Personal Information 

We use the personal information we collect to provide recruitment services to candidates and firms, match candidates with suitable job opportunities, communicate with candidates and firms, improve our website and services, comply with legal obligations, assist you in your career management, performance or training, assist with any testing or assessments that you may be required to do, assist with the due diligence as requested by clients, your nominated referees, and any government authority or law enforcement body.  

We will only ever disclose your personal information for the purposes for which it is held or where we are under a legal duty to do so. Specifically, we may disclose your personal information to a person where necessary in connection with the purpose for which it was collected (such as to prospective employers, external organisations seeking labour, referees, former employers, educational institutions, our clients, our referees); or if required by law; or if you consent to the disclosure; or otherwise as permitted by the Privacy Act 1988 (Cth). We may disclose personal information to potential employers and firms, third-party service providers who assist us in delivering our services, or legal and regulatory authorities as required by law. We do not sell your personal information to third parties.  

From time to time, we will outsource various services to Contracted Service Suppliers (CSPs). In the course of providing a service to us, our CSPs may see some of your personal information. Some of the CSPs may include software and technology providers, other recruitment agencies, IT contractors and Internet service suppliers, legal and other professional advisors, background checking and screening agents. When appointing our CSPs we take reasonable steps to ensure that these providers are bound by our obligations to protect the privacy of your personal information and that there is no possible breach to these obligations. 

 

Data Security 

We will take all reasonable precautions to safeguard personal information that is held by us, either on a physical file or on computer, from loss, misuse, unauthorised access, modification or disclosure. While we strive to protect your information, we cannot guarantee the absolute security of data transmitted via the internet. We are not liable for any unauthorized access to or use of your information. By using our website, you agree to the terms of this disclaimer. If you have any questions or concerns, please contact us. We may correspond with you by email where you consent to that occurring.  Where you communicate with us by email, or provide us with your email address, you are taken to have consented to us communicating with you by email (unless you explicitly tell us otherwise). Email may not be a secure way to communicate your personal information to us and as such, we recommend that personal information should be delivered to us through secure means. We also use social networking sites such as LinkedIn, X, Facebook, Instagram and YouTube as communication and networking tools with the public. Where we interact with you through these mediums we may collect your personal information but will only use it to assist in our communication with you. Information is also collected by these networking services and each of these organisations will have their own privacy policies. 

 

Access and Correction 

You have the right to access and correct the personal information we hold about you, except for evaluative opinion material obtained confidentially in the course of our performing reference checks. To do so, please contact us. 

 

Use of Cookies 

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our website. 

 

Limitation of Liability 

While we take reasonable steps to protect your personal information, we cannot be held liable for any unauthorized access to or use of your data. By using our website and services, you acknowledge and accept this limitation of liability. 

 

Changes to this Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. 

 

Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us.